Last updated: December 17, 2025
These Terms of Service ("Terms") govern your access to and use of the Spinstack platform operated by DocMap Inc. (d/b/a "Spinstack") ("Spinstack," "we," "us," "our").
By creating an account, connecting a Stripe account (if applicable), building or running any workflows, publishing or purchasing any Products, uploading any content, or otherwise using the Platform, you agree to be bound by these Terms and all policies referenced herein (collectively, the "Agreement").
If you are entering into this Agreement on behalf of an entity, you represent you have authority to bind that entity, and "you" refers to that entity. If you do not agree, do not use the Platform.
"Platform" means the software, APIs, dashboards, websites, builder UI, runtime/orchestration infrastructure, and related services branded as "Spinstack."
"User" means any person or entity using the Platform, including Creators and Buyers.
"Creator" means a User who builds, configures, publishes, or sells a Workflow or Product on the Platform.
"Buyer" (or "End User") means a User who purchases, subscribes to, or uses a Product published by a Creator.
"Workflow" means an agentic workflow, automation, or agent configuration that chains steps (including model calls, scraping/crawling, API calls, code blocks, and other tool actions).
"Product" means a Workflow packaged for use by Buyers, including through an app page and/or an API endpoint.
"Tool" means any integrated capability a Workflow can call, including third-party services (e.g., LLM providers, scraping/crawling providers, cloud providers) and third-party marketplace tools.
"Tool Provider" means the third party that provides a Tool (for example, OpenAI, Apify, Firecrawl, AWS, or a third-party publisher of a tool offered through a marketplace).
"Target Site" means any website, service, API, application, or platform that a Workflow interacts with, accesses, or extracts data from (including via scraping/crawling or via authenticated access).
"Content" means code, workflow definitions/configurations, prompts, inputs, outputs, data files, text, images, and other material you upload, submit, transmit, store, or generate through the Platform (including Buyer inputs and Workflow outputs).
"Revenue Share" means the portion of Gross Receipts retained by Spinstack, equal to three percent (3%) of Gross Receipts unless otherwise agreed in writing.
"Gross Receipts" means all amounts successfully processed through the Platform for a Product, including recurring subscription charges, usage-based fees, and one-time payments, before refunds, chargebacks, taxes, fines, and processing/network fees (unless your dashboard states otherwise).
"Usage Fees" means metered fees charged for Platform resource consumption and/or Tool consumption as recorded by the Platform.
"Credits" means internal, Platform-denominated units used to measure or bill for certain Platform features and usage.
We may update these Terms at any time.
Editorial/Non-Material Updates take effect upon posting.
Material Changes (including changes to pricing, dispute resolution, indemnity obligations, or provisions that materially shift money/risk) take effect 30 days after notice.
We may notify you via email, in-app notice, dashboard banner, or a prominent website notice. If you do not agree, you may terminate your account before the effective date. Continued use after the effective date constitutes acceptance.
You must be at least 18 years old (or age of majority) and not barred from receiving services under applicable law.
You agree to:
Payments for Products and Platform fees are processed through Stripe. If you are a Creator, you may be required to onboard to a Stripe Connect account. By onboarding, you agree to applicable Stripe terms (including the Stripe Connected Account Agreement, as amended by Stripe).
Stripe may require identity and business verification (KYC/AML). You agree to provide accurate and complete information and keep it current. Failure may result in payout delays, refunds/reversals, suspension, or termination.
Spinstack provides:
We may beta test, modify, or discontinue features at any time. Except as expressly stated, we do not guarantee uninterrupted or error-free operation, specific feature sets, SLAs, or profitability.
The Platform depends on or integrates Tools provided by Tool Providers (including OpenAI, Apify, Firecrawl, and AWS). Each Tool is governed solely by the Tool Provider's terms, policies, and pricing ("Tool Provider Terms"), which are incorporated by reference into these Terms.
By using any Tool-enabled feature, you agree to comply with the applicable Tool Provider Terms.
You acknowledge and agree:
Tool Providers (and third-party tool publishers) control their Tools. Spinstack does not guarantee Tool availability, performance, accuracy, legality, security, or suitability. Tools may be changed, rate-limited, suspended, or removed at any time, and your Workflows/Products may fail or behave differently as a result.
You are solely responsible for ensuring that your use of Tools (and your Buyers' use of Products) complies with:
Many Tools and Workflows enable web scraping, crawling, data extraction, or automated interaction with Target Sites. You agree:
Authorization & Terms Compliance. You will only configure or run Workflows against Target Sites where you (and your Buyers, as applicable) are authorized to access and use the data and where your automation complies with the Target Site's terms, robots policies, and access controls.
No Circumvention. You will not bypass paywalls, CAPTCHAs, authentication barriers, rate limits, or other technical measures except where you have explicit authorization from the Target Site owner and such conduct is lawful.
Authenticated Access. If a Workflow uses credentials, session cookies, tokens, or other authenticated access to a Target Site, you represent that:
Responsible Automation. You will not use the Platform for abusive automation (including spam, denial-of-service, deceptive behavior, or actions that impair Target Sites or networks).
Enforcement and Takedowns. If we receive a complaint or notice (from a Target Site, Tool Provider, rights holder, or authority) alleging your Workflow/Product violates terms or law, we may immediately suspend or disable the relevant Workflow/Product and/or your account.
Creators are solely responsible for:
Buyers must use Products only as permitted by:
Spinstack provides the Platform and may facilitate billing and delivery. Unless we explicitly state otherwise, Spinstack is not the seller of the Creator's Product logic/content and does not control the Creator's business.
You retain all rights in your Content. You grant Spinstack a worldwide, non-exclusive, royalty-free license to host, store, copy, execute, display, transmit, and otherwise process your Content solely to:
Deletion & expiration. This license terminates 30 days after you delete the Content from the Platform, except backups and logs may persist up to 90 days or longer if required by law or for security/fraud investigations.
You represent and warrant that:
You (and users of your Products) may not use the Platform for:
We may suspend or terminate accounts or disable Workflows/Products that violate this Section.
Fees may include:
If the Platform uses Credits:
Usage Fees and Credit consumption are determined by Platform instrumentation and logs, which may differ from upstream vendor metrics. Spinstack's measurements control for billing between you and Spinstack unless required otherwise by law.
We may suspend Platform features, withhold payouts, or offset unpaid amounts against payouts.
Under Stripe Connect, Stripe may debit the Platform first for refunds, chargebacks, dispute fees, ACH returns, penalties, or fines related to your Products ("Losses").
Creators are responsible for Losses attributable to their Products and must reimburse Spinstack on demand. We may offset Losses against payouts, reverse transfers, debit your payment method, or invoice you (payment due within 5 business days).
Creators are primarily responsible for responding to disputes and providing evidence. We may assist but have no obligation to contest disputes.
If we recover a Loss from you and later receive reimbursement from Stripe or a network, we will credit you the lesser of the recovered amount and reimbursement received, net of fees.
Except where the Platform is required or elects to collect and remit indirect taxes, you are responsible for taxes arising from your Products and earnings. We may withhold taxes or report transaction data as required.
We implement reasonable technical and organizational safeguards, but no system is perfectly secure.
Creator-controlled data. For Content and personal data processed as part of a Creator's Product (including Buyer inputs and Workflow outputs), the Creator is generally the "controller" and Spinstack acts as a "processor" when processing on the Creator's instructions.
Platform operations. For data processed for billing, analytics, fraud prevention, compliance, and platform security, Spinstack acts as an independent "controller."
You authorize Spinstack to transmit Content and data to Tool Providers as needed to execute Workflows, operate the Platform, and comply with law.
We retain data as described in our Privacy Policy, including retention of logs and backups for security and compliance.
We may suspend or terminate immediately if:
Upon termination:
THE PLATFORM AND ALL TOOLS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ERROR-FREE OPERATION.
WORKFLOWS MAY PRODUCE INACCURATE, INCOMPLETE, OR MISLEADING OUTPUTS. YOU ARE RESPONSIBLE FOR REVIEWING OUTPUTS BEFORE RELYING ON THEM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
These limits do not apply to: (i) your payment obligations; (ii) your indemnification obligations; (iii) your willful misconduct or fraud.
You will defend, indemnify, and hold harmless DocMap Inc. and its affiliates from any third-party claim, demand, loss, damage, or expense (including reasonable attorneys' fees) arising out of or relating to:
This Agreement is governed by Delaware law. Any dispute not subject to arbitration will be litigated exclusively in state or federal courts in Wilmington, Delaware.
Any dispute arising out of or relating to this Agreement will be resolved by binding arbitration administered by the AAA under its Commercial Arbitration Rules. Arbitration will occur in Wilmington, Delaware, or remotely at your option. Class/representative actions are not permitted. Either party may seek injunctive relief for IP or confidentiality violations.
Legal notices: ty.phamswann@spinstack.dev
General support: ty.phamswann@spinstack.dev
Assignment: you may not assign without our consent; we may assign freely.
Severability: invalid provisions won't affect the rest.
Force Majeure: no liability for events beyond reasonable control.
Entire Agreement: Terms + referenced policies constitute the entire agreement.
Headings: convenience only.